open letter to ebay
Dear CEO,
I am a top seller this month for ebay! Last month as well. While this would normally bestow a sense of accomplishment in meeting ebay's criteria for doing business, I am instead confused, dismayed, frankly distraught because I've been banned from selling on ebay during both these months. In fact, I've been indefinitely banned, with no sensible explanation why given to me. I keep getting top seller notices. I cannot understand how this state of affairs has come to pass.
I have tried-to no avail- to get someone in customer service to explain how this has happened and to try to reverse it. . I know I was on restrictions for being below standards the previous 2 months, but this was due to a false complaint which has since been rendered invalid by your own customer service department. Are your human interfaces able to override automaticaly generated algorithms that prove I am a worthy seller? Is, perhaps, someone in your customer service department on a vendetta to make ebay look bad and lose money?
I enjoyed selling on ebay, I was making a comfortable margin, working for myself. Basically, I feel
like I've been fired with no warning or cause. But I'm making inroads at Amazon, etsy and dishwish. so thanks, I guess, for pushing me out of the nest.
And I think it's only fair that since you're the ones who jilted me, you stop sending me teasers about how much you love me as a seller. If you want to reconsider...maybe check into those bipolar tendencies.
Sincerely
an ex
I am a top seller this month for ebay! Last month as well. While this would normally bestow a sense of accomplishment in meeting ebay's criteria for doing business, I am instead confused, dismayed, frankly distraught because I've been banned from selling on ebay during both these months. In fact, I've been indefinitely banned, with no sensible explanation why given to me. I keep getting top seller notices. I cannot understand how this state of affairs has come to pass.
I have tried-to no avail- to get someone in customer service to explain how this has happened and to try to reverse it. . I know I was on restrictions for being below standards the previous 2 months, but this was due to a false complaint which has since been rendered invalid by your own customer service department. Are your human interfaces able to override automaticaly generated algorithms that prove I am a worthy seller? Is, perhaps, someone in your customer service department on a vendetta to make ebay look bad and lose money?
I enjoyed selling on ebay, I was making a comfortable margin, working for myself. Basically, I feel
like I've been fired with no warning or cause. But I'm making inroads at Amazon, etsy and dishwish. so thanks, I guess, for pushing me out of the nest.
And I think it's only fair that since you're the ones who jilted me, you stop sending me teasers about how much you love me as a seller. If you want to reconsider...maybe check into those bipolar tendencies.
Sincerely
an ex
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